COVID-19 info

COVID-19 information

Korkeasaari Zoo has reopened on the 1st of June 2020. The safety of our customers is our topmost priority. We are taking into account the restrictions required by the authorities. We have also followed EAZA‘s best practices for reopening zoos. To avoid big crowds, we hope you will arrive at the ticket sales no earlier than 10 o’clock when the cashiers and gates are opened. Use card payment instead of cash if possible, or buy your tickets online. Stay at home if you are feeling sick.

To ensure a safe visit for yourself and others, it is important for us all to follow the standard measures that apply to all viruses that can cause flu and colds:

  • Wash your paws with care – soap up and rub your paws like a raccoon. Use hand sanitizer as needed.
  • Don’t sneeze at others – the camel doesn’t use a tissue when it sneezes, but you must. In an emergency your sleeve will have to do.
  • Maintain safety distances – always leave a lengthy safety distance between yourself and other pack members. The gap should be wide enough for a horse to pass through.

All indoor spaces have reopened in August. You can use the toilets and outdoor and indoor picnic areas. Our souvenier shops, restaurants and kiosks will be open, but the amount of customers inside at the same time will be limited. Our restaurants and ferry services will follow restrictions set by the authorities.

We have enhanced the cleaning at the Zoo, especially in toilets and on surfaces that are being touched more regularly. Hand sanitiser can be found around the Zoo and can also be bought at the souvenir shop. Staff presence will be strengthened around the Zoo to ensure a fun visit for everyone.

Effects on annual cards

Korkeasaari Zoo offers a compensation to annual card holders due to the coronavirus shutdown: the validity of the annual card will be extended automatically. See how long the compensation period is by checking the original validity date on your card!

  • Card valid until March 2020 ► extended to June (compensation: 30 days)
  • Card valid until April 2020 ► extended to July (compensation: 60 days)
  • Card valid until May 2020 ► extended to August (compensation: 90 days)
  • Card valid through the whole shutdown ► extended with 90 days